Evening all. Apologies for the for the large delay since my last post, been quite a hectic few days as we are looking at purchasing another consulting business.
I had an external audit today and I have to say being audited is probably the least enjoyable part of my job. On a positive note though if you get a good auditor it can be a little less stressful. If you get a non-conformance of any sort it's not the end of the world. Generally it will just mean that you have to undertake a corrective action and show evidence that it has been fixed.
I think there is a lot of pressure on people to go through audits without any form of corrective action arising from it. There really shouldn't be. Corrective actions help you to learn and improve your systems.
If you believe that the non-conformance is unjustified though remember that you can disagree with your auditor. Some auditors interpret the standard differently, you just need to explain your interpretation and back it up with evidence.
If you have any issues or questions from an audit please feel free to contact me.